Known issues

Discuss technical problems and post workarounds to known issues.
diegoweiller
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Re: Known issues

Postby diegoweiller » Fri Dec 16, 2016 10:54 am

uhh? strange... i didnt got an notification from my topic i will look at it now :P

zhou
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Re: Known issues

Postby zhou » Sat Dec 17, 2016 2:58 am

In survival when the Injector spawns in the 10th wave, the game crashes when you destroy it. I tested this twice with a friend in Co-op Survival.

Also for the Vanguard ships I have one that says it uses beam weapons but can only equip cannon weapons. I have a beam weapon unlocked.
Thank you for reporting, will get a hot fix for the boss from 10th wave today.

Could you say which one exactly, please?
Forgot I didn't put the ship model since I couldn't leave the Finding a game menu. The ship was the Tarnhelm SPC-18.

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relampago
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Re: Known issues

Postby relampago » Sat Dec 17, 2016 4:01 am

In survival when the Injector spawns in the 10th wave, the game crashes when you destroy it. I tested this twice with a friend in Co-op Survival.

Also for the Vanguard ships I have one that says it uses beam weapons but can only equip cannon weapons. I have a beam weapon unlocked.
Thank you for reporting, will get a hot fix for the boss from 10th wave today.

Could you say which one exactly, please?
Forgot I didn't put the ship model since I couldn't leave the Finding a game menu. The ship was the Tarnhelm SPC-18.
Ok, will check it.
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tdd365
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Re: Known issues

Postby tdd365 » Sat Dec 17, 2016 5:30 am

  • Error when trying to start the game from launcher: "An error occurred while starting game client."
Solution:
Try to close and open launcher again.
If it doesn't help - delete version.dat file which you can find in starfall_game\Starfall\version.dat and then close and open launcher again.
This occurs to me but deleting starfall_game\Starfall\version.dat won't help. After the launcher restarted it checked all the files but nothing is fixed.

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relampago
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Re: Known issues

Postby relampago » Sun Dec 18, 2016 4:12 am

This occurs to me but deleting starfall_game\Starfall\version.dat won't help. After the launcher restarted it checked all the files but nothing is fixed.
I am really afraid that there are no solution at the moment =( We'll invetigate it further and perhaps will need some additional info from you - I'll get back to you once I'll get more info on this error from our devs.
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da_aresinger
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Re: Known issues

Postby da_aresinger » Wed Jan 25, 2017 2:31 pm

I couldn't find this issue on here:
Image

[Error Msg:]
Fatal Error
Can't create/open 'launcher.log'
I can't even start the launcher.

Edit: finaly got the image working...

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diehard25
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Re: Known issues

Postby diehard25 » Wed Jan 25, 2017 3:20 pm

I couldn't find this issue on here:
Image

[Error Msg:]
Fatal Error
Can't create/open 'launcher.log'
I can't even start the launcher.

Edit: finaly got the image working...
Relampago, please add to Known Issues

for Win 10 x64 solution
1. Right click an affected folder.
2. Click Properties.
3. Click the Security tab
4. Click the "Advanced" button.
5. Click "Change" next to Owner.
6. Type your username, click the "Check Names" button, then click OK.
7. Check "Replace owner on subcontainers and objects" under the owner's name.
8. Click OK again. If you get a message saying "Do you want to replace the directory permissions with permissions granting you full control?", click "Yes" and you're done.
9. Click the "Edit" button.
10. Click on your username from the list.
11. Check "Full control" underneath it.
12. Click OK.
13. Click OK again.

Repeat with all of the problematic folders.
username - commonly Administrator, but if you have another one with Admin rights, type those)
Ship Fitter Tool
(chmod -x chmod) - моя первая команда в Линуксе :(

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relampago
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Re: Known issues

Postby relampago » Thu Jan 26, 2017 2:04 am

Thank you for the solution! Will post it to known issues.
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thebutcher
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Re: Known issues

Postby thebutcher » Mon Jan 30, 2017 9:22 pm

I had a lots of thing going on above,I just got tired of trying and went to BEST BUY and bought new lop top and there were no more problems at all.I bought it just for this game,other wise I'm MAC user as most of my friends,that why I was asking the team if they going to make this game for MAC users to.

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relampago
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Re: Known issues

Postby relampago » Tue Jan 31, 2017 3:28 am

I had a lots of thing going on above,I just got tired of trying and went to BEST BUY and bought new lop top and there were no more problems at all.I bought it just for this game,other wise I'm MAC user as most of my friends,that why I was asking the team if they going to make this game for MAC users to.
Oh, congrats with bying a new lap top ;)
We'll discuss possibility of MAC version closer to release. Can't promise anything here, still.
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