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An error occurred while updating - Error updating game files.

Posted: Sun Dec 18, 2016 4:35 pm
by chuksum
When I installed the game earlier today, starting the launcher yielded the following error :
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An error occurred while updating
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Error updating game files. Perhaps the file is open in another program or run an instance of the game.
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OK
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I've tried restarting the launcher, checked in the running processes but no other instance was open.
The program is installed on a custom location : D:\Games\Starfall Tactics
I'm unable to patch and thus play the game. If any more information is needed or things I can try, let me know.

Re: An error occurred while updating - Error updating game files.

Posted: Sun Dec 18, 2016 4:40 pm
by chuksum
It seems that if I run the launcher located in D:\Games\Starfall Tactics\launcherupdate\0.1.55 instead of D:\Games\Starfall Tactics the game is actually patching. The created shortcut on the desktop however pointed to the latter.

Re: An error occurred while updating - Error updating game files.

Posted: Sun Dec 18, 2016 4:41 pm
by techmarine5
Not sure what patch you are talking about. Are you doing the first hotfix?

Re: An error occurred while updating - Error updating game files.

Posted: Sun Dec 18, 2016 4:42 pm
by techmarine5
Also, welcome!

Re: An error occurred while updating - Error updating game files.

Posted: Sun Dec 18, 2016 4:51 pm
by chuksum
Not sure what patch you are talking about. Are you doing the first hotfix?
The initial installation. Downloaded the launcher/installer, I guess it needs to do a first time download and install now. And thank you for the welcoming :)

Re: An error occurred while updating - Error updating game files.

Posted: Sun Dec 18, 2016 6:03 pm
by techmarine5
The first download takes quite some time, at least, it did for me. I hope you have a greater download speed than in the megabytes.

Re: An error occurred while updating - Error updating game files.

Posted: Mon Dec 19, 2016 5:26 am
by relampago
Hello chuksum! Have you eventually downloaded the game or there were any other troubles?