Launcher Issue

Discuss technical problems and post workarounds to known issues.
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Launcher Issue

Postby maksym » Tue Apr 25, 2017 3:05 am

When I downloaded the game, the launcher started up, but it would let me launch the game. It says the downloaded data is incomplete and that there may be a connection error. My internet is running well, the servers are green, I am running 64bit and I have tried re-installing the launcher. Anyone got any idea on how to fix this? The retry button doesn't fix it either.
Every other option in the launcher is able to be accessed, it just won't let me launch it, with the retry button just making the error message pop up again.

Edit: I had to reinstall the launcher like an additional 3 to 4 times for all the files to download. The launcher is now installing the game files. Yay.
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Re: Launcher Issue

Postby relampago » Tue Apr 25, 2017 4:43 am

We are sorry that you experienced this issue - it can happen if you updated from old version of the game.
Glad to know that you got a fix :)
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