"downloaded data is incomplete"

[fuzywazabear]

Another member and I had this issue and came to same solution.

If you're doing a first-time install, and you get this error "Downloaded data is incomplete" every time you click the "retry" button...

...then unplug and re-plug in you're Ethernet cable.

Reinstalling the client and restarting the computer did not fix the issue, only unplugging/re-plugging the Ethernet cable.

I hope this helps someone!

-Fuzy

[valerian]

This didn't work for me.

However when I unplugged the ethernet and used Wi-Fi instead, it worked.

[relampago]

Hello, thank you for letting us know! :)

[dasmaeh]

I had the same issue with the first startup. A restart of the launcher did the trick for me, resulting in an update for the launcher bevor downloading the game.

I assume that the launcher tries to check up for a launcher update once, but could not connect to the update server, because of the windows firewall. Although i agreed the launcher access to the internet due to the windows firewall window immediately, the time window seems to small and the launcher does not try it again. Than the downloadserver refuses the connection, cause of the older launcher version.

[relampago]

Thanks for the feedback - we are investigating this problem.

[healstation]

Running the launcher as administrator seems to have fix this problem for me.

[scottatomic]

Also, where are you hosting the launcher download from? I was getting super-slow download speeds and it took forever to download 34 MB. I almost gave up on your game. Maybe buy the next tier up, and more people will download the game.....?